Shipping & Returns
SHIPPING POLICY
We’re thrilled to bring our homestead-crafted skincare to your doorstep! Our shipping policy is simple and designed with care. We strive to deliver your order in a timely manner, and all orders are lovingly packed and shipped within one week of your purchase. Shipping costs are calculated based on the weight of your order and your location. Sustainability is close to our heart, so we use plain, eco-friendly packaging that’s kind to the planet. We keep plastics minimal—using shrink wrap only to protect our soap bars—and are working to eliminate them wherever feasible, ensuring your products arrive in perfect condition while honoring our homestead values.
Return & Exchange Policy
At Southern Suds & Pastures, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 14 days of receiving your products. We are happy to offer a refund or exchange, provided the items are unused and in their original condition. Your satisfaction is our priority, and we are here to assist you with any return or exchange inquiries.